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"Service Status" not showing services




Posted by RavenStar, 04-30-2008, 03:28 AM
Hi all. We just recently setup a new dedicated for a customer which is running Centos 5 with WHM/cPanel as per his request. About a week after the initial setup, he contacts us saying there is a problem with the "Service Status" page in WHM where it isn't showing the services, only the server & memory load. To cut a long story short, he has it setup to monitor the services under "Service Manager" and I've checked that the services are indeed running but they still aren't listed. After searching around I found a forum post with the exact same issue, so I did as the post instructed and it worked. About another week passes and I find out he has contacted us again about the same problem, after looking into in a little more I seem to think it's happening every time cPanel updates itself. Does anyone have any ideas on what might be going on and how I can go about fixing this properly? For the time being I'm just running the 'fix' in the forum post I found, but that only works until cPanel updates again. The 'fix' I'm using at the moment can be found here. Server is running Centos 5, WHM 11 cPanel 11 (RELEASE). Any ideas would be appreciated, thank you in advanced.

Posted by activelobby4u, 04-30-2008, 07:49 AM
Checkout the cron and disable upcp . (If thats causing it )

Posted by RavenStar, 04-30-2008, 07:54 AM
Thanks for the reply. I'd prefer not to disable upcp, as that would prevent cpanel from updating and seems like a 'dodgy' solution. Any other ideas?

Posted by activelobby4u, 04-30-2008, 08:14 AM
try changing the cpanel version to stable in /etc/cpupdate.conf

Posted by andren, 04-30-2008, 10:55 AM
Happens with our Centos 5 servers as well while upcp is running (current). One of the many cpanel bugs.

Posted by cPanelDavidG, 04-30-2008, 11:13 AM
cPanel/WHM updates will overwrite anything that shouldn't be customized. The advice provided in that thread seems to fall into that category. Is chkservd running? chkservd is what polls various services to see if they are up and automatically restarts them as needed. If chkservd is running, then does /etc/chkserv.d/chkservd.conf contain lines resembling: service[serviceName] = port,send,response,restart and/or service[serviceName] = ,,,restart,command,owner

Posted by RavenStar, 05-02-2008, 08:40 AM
Hi DavidG. Yes chkservd seems to be be running. The chkservd.conf doesn't contain what you stated, it's along the lines of; etc.... at the time I checked chkservd.conf, everything was working fine. I'm still looking for a fix, if anyone has found one? Cheers



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