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MCHost Server Down Again!
| Posted by Max123, 04-23-2003, 08:20 PM |
| MCHost Server's Down Again!
Their main site and all Clients site down.
The server I'm on (Sydney) is also down.
MCHost, I dont loose my Job!!!!!!!!!!!!!!!!!!!!!
Their support is suck:
I opened a ticket... and was ignored for more than 10 hours.
MCHost = loose clients
MCHost = loose clients
MCHost = loose clients
MCHost = loose clients
MCHost = loose clients
Last edited by Max123; 04-23-2003 at 09:00 PM.
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| Posted by MCHost-Marc, 04-23-2003, 08:35 PM |
| www.mchost.com
It is NOT down and hasn't been for 4+ months (except a 2 minutes reboot).
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| Posted by Max123, 04-23-2003, 08:46 PM |
| Marc, you are a liar....
http://WebHostingTalk.com/showthread...hreadid=135970
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| Posted by MCHost-Marc, 04-23-2003, 08:53 PM |
| See the previous thread you've opened on the issue. www.mchost.com is NOT on the same network as the sydney. do a trace, a whois, etc. it hasn't been down for months.
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| Posted by MCHost-Marc, 04-23-2003, 08:56 PM |
| If you don't believe it, go to http://forums.mchost.com and check our forums, there has been at least one post every 5 minutes for the past 24 hours.
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| Posted by Max123, 04-23-2003, 09:20 PM |
| Marc sorry you are not a liar.... , you are The King of liar
We've got an access problem with reseller Forum :
Warning: "Sorry! The administrator has disabled the list of members."
This month sydney Server:
4/2/2003 Down
4/7/2003 Down
4/02/2003 Down
4/13/2003 Down
4/15/2003 Down
4/17/2003 Down
4/22/2003 Down
4/23/2003 Down
"I don't think I have anything to say to you Marc, the way you guys
doing the business is unacceptable."
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| Posted by N2QKG, 04-23-2003, 10:46 PM |
| I usually do not say much in these forums, but personally, if you have that big a problem with the service, you should seek another vendor and that is speaking as a previous customer, this kind of bashing serves absolutely no purpose in this forum.
Just my opinion though
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| Posted by Synwave, 04-24-2003, 10:34 AM |
| I think you need to cool down mate!!
There are far too many people like you on these forums that post threads like this with out even thinking what it does to a companies reputation.
If there have been posts on their forums at the same time you say the server was down then you have obviously been having problems with your ISP.
Think before you post!
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| Posted by stefaans, 04-24-2003, 02:27 PM |
| One great move MCHost made was to get Alertra for server monitoring. Uptime stats are available for all their reseller servers.
Max123, please have a look at Sydney's Alertra stats post the findings here for all to see. It should show whether you or the Sydney server had a problem.
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| Posted by Adrian, 04-24-2003, 03:54 PM |
| Sydney's up time is around the 96% mark for April so far.
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| Posted by stefaans, 04-24-2003, 05:27 PM |
| So it would seem Max123's problem was not on the MCHost side....
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| Posted by Cirtex, 04-24-2003, 06:31 PM |
| wow, thats the worst thing i have heard so far about mchost
i have a feeling he is over exagerating the whole situation
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| Posted by stefaans, 04-24-2003, 06:44 PM |
| The Alertra stats seem to confirm that it's an exageration.
We have just moved away from MCHost. The recent downtime (at Burst) and some problems on the certain server was unpleasant. But the fast degrading technical support from MCHost was realy the last straw that broke the camels back...
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| Posted by Aussie Bob, 04-24-2003, 07:23 PM |
| What do you mean by that?
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| Posted by stefaans, 04-24-2003, 07:36 PM |
| Max123 is claiming his server has been down on 8 days this month. He also has a ticket open for 10 hours regarding downtime. At the same time Alertra indicates 96% uptime.
The Alterta stats contradict MCHost's claim of the server not having been down for over 4 months. But I think it also shows that Max123 is either exagerating or may be experiencing some serious problems on his side as well.
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| Posted by bear, 04-24-2003, 08:44 PM |
| But doesn't 96% uptime for this month mean it's had 24.03 hours downtime this month? Both sides seem to be hedging a bit here. Obviously not 8 days, or up the whole time either.
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| Posted by pinot, 04-25-2003, 10:13 AM |
| The BIG question is "Is 96% uptime acceptable?" McHost offers 99% uptime which is already low by industry standards. The last 3 months (Jan-Mar) before I left Mchost I never reached 99% and that was on a different server
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| Posted by ghost, 04-25-2003, 03:24 PM |
| Absolutely UNACCEPTABLE even 98% is unacceptable.
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