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Outlook can not send mail, Error 0x800CCC19
| Posted by servlet, 07-31-2009, 02:54 AM |
| My vps is running on Hypervm/Koloxo
Mail server - qmail
Every thing was working fine, but suddenly outlook stopped sending mails, every time I try to send mail, it gives me following error
"A time-out occurred while communicating with the server. Account: 'xxxx', Server: 'xxxx', Protocol: SMTP, Port: 25, Secure(SSL): No, Error Number: 0x800CCC19"
Sent mails remains in queue.
However, Still I can receive mails but can not send.
Any idea, what's happening here.
Last edited by servlet; 07-31-2009 at 03:04 AM.
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| Posted by servlet, 07-31-2009, 03:17 AM |
| I just found this message in maillog
"CNAME_lookup_failed_temporarily"
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| Posted by Adrian Andreias, 07-31-2009, 03:20 AM |
| If you have an anti-virus, try to disable it temporarily:
http://ask-leo.com/i_get_error_numbe..._i_fix_it.html
If it's Outlook Express, I know there's a bug that makes it unusable (giving strange errors all the time) and you have to reinstall it to fix it.
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| Posted by servlet, 07-31-2009, 03:24 AM |
| I can not even send mails using webmail, so that may not be a problem of outlook.
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| Posted by foobic, 07-31-2009, 03:24 AM |
| As the error message indicates, it's a timeout. Google results suggest AV software but the most common reason in my experience is ISPs blocking port 25. Try this, from a Dos prompt:
If you are blocked, switching to 26 or some other alternative port should fix it, but you'll have to tell the mailserver to listen on that port as well.
Edit: OTOH if you can't send via Webmail either then this isn't your issue!
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| Posted by adminpaul, 07-31-2009, 07:52 AM |
| Hi,
Check if there any outbound connection issues in your server. In my guess, you cannot ping/dig remote domains from your server. Please check it.
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| Posted by inspiron, 07-31-2009, 08:32 AM |
| I think it might be problem also accur when you have your firewall and
virusscanner disabled if so update your software and reconfigure it. Hope this might help.
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| Posted by arthurthorntonkloxo, 08-02-2009, 12:14 AM |
| You should really have posted in the Kloxo forum at forum.lxcenter.org, but, I guess it is fine here (just happened to run across it here).
Check a few things:
Do that through SSH.
If you are successful with pinging, then check to see if you have ClamAV enabled (Server Home->Mail Settings). If it is, disable it.
If it isn't enabled, or that doesn't fix it, run this:
and make sure you have enough RAM.
If all of that is good and fine yet you still can't send mail, then check to make sure qmail is running:
If that doesn't fix it, then do this and post the result here:
The last one is most likely the culprit. Make sure it is running and everything is fine.
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| Posted by Mustafa Albazy, 08-02-2009, 03:54 AM |
| if you use something like apf or csf, make sure the configuration set properly.
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