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SSL installation issues?




Posted by nos879, 09-28-2009, 04:13 PM
I purchased Rapid SSL from name cheap.com and tried to install it on my server with the hope of being able to use it with Prestashop an ecommerce software. But, when I finished installing I get SSL received a record that exceeded the maximum permissible length. (Error code: ssl_error_rx_record_too_long)

Posted by Ore Stone Radio, 09-28-2009, 08:20 PM
Did you restart httpd? Make sure you have checked the obvious, like is the IP address marked as dedicated (or similar) in your cp. Did you assign the right user to the right IP address etc. What httpd deamon are you running, what control panel??

Posted by TheServerExperts, 09-28-2009, 10:08 PM
Hello nos879, Are you still having this problem? Most of the time this error comes from mixup of the ca-bundle with the crt, did you install in the correct order? Cheers.

Posted by WHR-Abner, 09-29-2009, 12:02 AM
Check the Apache logs for the exact error. If you can't figure out the cause, check the following: 1) Make sure port 443 is open and http over SSL is listening in that port. netstat -plan | grep :443 2) Make sure that the SSL VirtualHost section for the domain is set up correctly. .... .....

Posted by nos879, 09-29-2009, 01:51 AM
I am using cPanel on a Linux Server with itsjusthosting.com I hope I did install it in the correct order, I got the csr, and then they gave me my certificate Whrss I do remember people talking about the 443 and even mentioning restarting the server. But all the stuff you mentioned I have no idea how to do. All I see is an SSL manager. I haven't yet figured out how to check where port 443 is. (I'm new to webhosting).

Posted by avi0, 09-29-2009, 02:33 AM
Hi, This error usually comes due to invalid or missing Virtual Host entry for 443 (SSL). Ask your hosting provider to check with this. If its your dedicated server then you need to check with a good system administrator who can check your apache config file.

Posted by WHR-Abner, 09-29-2009, 02:38 AM
Dear nos879, If you are running a production server, I would recommend you to hire a server admin or post your requirement at "http://www.webhostingtalk.com/forumdisplay.php?f=140".



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