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cPanel/WHM Error: Sorry, a group for that username already exists.
| Posted by chasebug, 11-14-2009, 09:27 PM |
| Got this message when creating account in WHM, what does this mean?
Error: Sorry, a group for that username already exists.
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| Posted by krishna0312, 11-14-2009, 09:56 PM |
| Hello,
You need to check through SSH in flie /etc/group if the username already exists and remove it, then try to create account.
Thanks.
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| Posted by petteyg359, 11-14-2009, 10:51 PM |
| Sounds like you're trying to create a user with the same name as a system group/user. Can only guess, not knowing the username.
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| Posted by brianoz, 11-15-2009, 12:05 AM |
| Actually, confusingly, I saw that message myself when I tried to create a user that already existed, a few days ago. Guess they are checking the group before they check the username!
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| Posted by e-Sensibility, 11-15-2009, 12:14 AM |
| It's never a good idea to manually edit files like /etc/group, /etc/passwd, etc.
Use groupdel
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| Posted by madaboutlinux, 11-15-2009, 03:13 AM |
| Use a different username as you may end up removing a system user/group.
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| Posted by vinod, 11-15-2009, 08:23 AM |
| most probably you are creating a username which existed in the server before and it was not completely terminated.
Using groupdel command to terminate the group will be good than manually editing the froup file
Vinod
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| Posted by ramsh, 11-15-2009, 11:29 AM |
| May be the same user was existed before in the server and the termination process of that account was a not successful one. Please check the /etc/group .May be a group is already existed in the same username . If yes, then remove it and try ti create the account again.
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| Posted by zomex, 11-15-2009, 11:33 AM |
| I also got this problem. cPanel has a list of black listed names they will not accept. A customer of mine tried to create test.sequencehosting.com and I got the error. This is because cPanel doesn't allow domains with "test" and a few others. Either you tried to add a domain that is on their blacklist or the domain already exists.
Hope I helped.
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| Posted by zomex, 11-15-2009, 11:34 AM |
| This may also be the problem.
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| Posted by e-Sensibility, 11-15-2009, 11:45 AM |
| True.
@OP: are the UID and GID > 500? If so, it's probably safe to delete the GID if it's no longer in use. If not, you'll be deleting a system group-id, which is not a good idea.
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| Posted by SunShellNET, 11-15-2009, 02:18 PM |
| This means the domain name you are trying to create , is already there on your server.
Harris
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| Posted by SSD-Greg, 11-15-2009, 07:59 PM |
| Don't try to edit or delete any files, just make the user name diffrent, also what you might want to do is check all the account that you host and see if you hve any account using the username. Basicly what's that error telling you is that you can't use that because its used already.
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| Posted by kdmitchell, 11-15-2009, 11:41 PM |
| Agreed. While you could use groupdel to remove the user, chances are you will end up removing an account that is needed and up doing more harm that good. Just use a different name.
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