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6 Month Review - RSHosting.com
| Posted by Bofu2U, 11-07-2004, 02:43 PM |
| Ill try to keep this short
I have been with RSHosting.com for about six months now, and only one word describes them. Amazing. I truly can not put into words how well they have treated me. As I first started my company, I was learning as I went along. Their support staff answered each question and ticket I had promptly and sufficiently, within 10-15 minutes of it being asked. Within a week of being with them I started to consider myself part of the family, not just a customer. Also believe me when I tell you, I still feel like this to this day. Going with RSHosting six months ago, was definitely not a mistake.
No matter what problem Im having, Joe and Mark especially, are there to help me along with it. I have yet to confront a problem that they are not able to fix, and I do not think I ever will. With barely any downtime and one-week notifications before anything happens what so ever, I am able to keep my customers updated and running. I would not be where I am today without the guidance, and services of RSHosting.
With all of that said, I would like to thank Joe and Mark especially for all of their hard work . Thank you guys.
Thank you for your time and attention.
If anyone has any questions, feel free to PM or email me.
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| Posted by @Matt, 11-07-2004, 02:58 PM |
| Thats great to hear Refreshnet. Keep us updated if anything new happens.
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| Posted by Shaw Networks, 11-07-2004, 09:29 PM |
| It's always good to hear 6 month positive reviews rather than the usual "I signed up with this host a week ago and they are ________ "
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| Posted by ldcdc, 11-07-2004, 09:59 PM |
| It's great to see that RSHosting makes people happy. Good job Joe and Mark!
Thank you for the review RefreshNet.
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| Posted by cartika-andrew, 11-07-2004, 10:21 PM |
| Hi refreshnet - sounds like a great review ! glad to hear you have found a provider you're happy with. Thanks for taking the time to come back and report a "good" story - most people seem to only come back here when they have problems...
I think both types of reviews are important. The short term ones yield important "first impression" information and the longer term ones speak for long lasting stability. Ultimately, I think both are important.
Ironically, most customers who are satisfied will not come back here and post results - we usually only hear the gore So, a company with -
"I signed up with this host a week ago and they are ________"
types of reviews and no negative reviews is probably a safe bet.
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| Posted by InSite, 11-07-2004, 11:40 PM |
| Thanks very much guys, and thanks RefreshNet for taking the time to write this - we really do appreciate any feedback, especially when it is positive and public!
Here's to the next six months
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| Posted by Graypics, 11-08-2004, 05:40 PM |
| I'll give my 2 cents worth...
RSHosting have been brilliant to me, I run a small hosting website with my reseller account, and basically they've been fantastic.
My support tickets (and yes, there are alot!)...are always answered satisfyingly quick! It's just great...
I have no complaints as of yet, and am thoroughly satisfied with my hosting, which makes my customers happy too!
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| Posted by JenniH, 11-08-2004, 06:22 PM |
| No problems here either... no downtime and good speed.
That's very good: but it does mean I can't comment on their support... because we haven't needed any yet!
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