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Need your advice on narrowing down very reliable reseller
Posted by gwizz, 05-26-2005, 08:58 AM Hi There, I'm about to jump ship on my current host (Equivity) because they have had a number of reliability problems and had some unprofessional responses. I resell hosting for a few people that need reliability. I want to start at a monthly fee of less than $25.00 per month. Reliability is NO1 priority, then speed, then price, then diskspace/transfer. I have spent hours reading the forums and have narrowed down the following hosts to choose from and I wanted you to give me some feedback... Site 5 RS-X Special $19.95 p/m 4 Gig Space 60 Gig Transfer 3 IP Addresses included Disk space and bandwidth overselling allowed CPanel/WHM Anonymous DNS servers 99.95+ uptime Over 20 Gbps of available bandwidth from tier 1 transit providers, private/public peers & various internet exchanges. Backbones: Direct transit provided by UUNET/MCI (PDF Document), AT&T, SAVVIS & BBC. Peering PoPs in New York City NY (25 Broad/65 Hudson - NYIIX / NYCX), Chicago IL, Ashburn VA, Secaucus NJ, Staten Island NY, Toronto Canada & London England. I was initally attracted to Site5 by a number of positive comments in this forum. Their RapidReflex, netAdmin4, trueMultiSite and mySite5 features was their inital draw card. I get the impression that they are quite innovative. While none of these proprietary features are currently available on their reseller plans, and compared to their retail plans, their reseller plans are worse value, I spoke to their sales and they said they are in the process of revising them and adding RapidReflex, netAdmin4 and mySite5 to their reseller plans (no trueMultiSite). JodoHost LiteHost $17.50 p/m 2.5GB Space 40GB Transfer 7 user accounts 2 IPs VPS specific features 64MB memory, 10 processors H-Sphere Anonymous support $0.50 per month per user 99.500+% uptime Servers are located in a Class 3 Datacenter at Miami, Florida. Connected by 3 major tier-1 providers (Level3, Global Crossing and XO). These guys look quite interesting. They offer VPS specific features and H-Sphere which looks like a change from CPanel (better or worse I don't know ) Their anonymous support for my customers for $0.50 per month is good. The only thing that puts me off is their limit/charge on additional accounts. BlueWho Plan 1 (BlueWho is HTTPme) 1GB Space 15GB Transfer Disk space and bandwidth overselling allowed CPanel/WHM Fantastico Anonymous DNS servers 5 IP Addresses 99.9732+% uptime Datacenter 1 New Jersey. Datacenter 2 Phoenix, Arizona. Datacenter 3 Los Angeles, California. IP transit from 2 cisco 12008 GSR's which are connected via multiple gigabit fiber uplinks to distribution switches (2 cisco 2948G-L3's). Each cabinet is prewired and connected a main distribution cabinet so it's plug and play. Each cabinet has it's own switch. All servers are hooked up to APC remote reboot ports in the event that they lockup for any reason. The final few I was drawn to because of positive comments on the forums, but they don't seem to differentiate themselves like the ones above. HostGator Aluminium $24.95 p/m 5 Gig Space 50 Gig Transfer Disk space and bandwidth overselling allowed CPanel/WHM Fantastico Anonymous DNS servers Approx 99.849% uptime Using a fully meshed and redundant Certified Cisco Network featuring 10 backbone providers including UUNet, Sprint (GigE), Level 3 (GigE), Global Crossing (GigE), Verio (GigE), AT&T (GigE), Time Warner (GigE), Allegiance Telecom (2 x GigE), Broadwing (GigE) and AboveNet (2 x GigE). RS Hosting Plan 1 $20 p/m 1Gig Space 20Gig Transfer Disk space and bandwidth overselling allowed CPanel/WHM Fantastico Anonymous DNS servers Approx 99.9826 % uptime NAC Datacentre - USA (East Coast in New Jersey) Net Access backbone, a full mesh of OC48 and OC12 links. Over 200 peers and transit providers, spanning three countries within North America and Europe. Net Access features a MPLS/IP network which employs Juniper backbone routers and carrier-diverse protected SONET circuits to eliminate single points of failure. Net Access provide customers with the shortest, most resilient, and lowest latent paths available.Net Access has over 200 peering agreements with over 450 active peering sessions, and direct connectivity to major Tier 1 carriers such as UUNET, Global Crossing, and AT&T. Feel free to suggest any I haven't said if you think they're better. I'd appreciate your opinion with repect to my hosting priorities. Thank you!!
Posted by Bofu2U, 05-26-2005, 09:06 AM I give you my highest recommendation for RS Hosting. Been with them for coming up on a year now, never had a ticket go unanswered for over 10 minutes. Reliability is next to none, quality is of the highest grade. I plan on writing a 2ish page review on them within the next week, that's how much I respect them. Bottom line: They are worth every penny
Posted by sebydd, 05-26-2005, 09:42 AM I opened today a reseller account at ReselerZoom. Their FTP upload is amazing fast, their reputation 1A+.
Posted by gwizz, 05-26-2005, 08:08 PM I've heard a few good things about HostingZoom (ResellerZoom's parent company) but a few conflicting reports about ResellerZoom, that's why I left them off the short-list. I just find it hard to believe how they can offer so much more than their competitors for a cheap price and still keep the reliability extremely high.
Posted by MasterGee79, 05-26-2005, 08:27 PM I'm not to familar with ResellerZoom, but I believe that they don't allow any over selling what so ever. Resellerzoom creates the packages, and the resellers can not create their own. (I think the $4.95 account allows the reseller to sell 10 packages before having to upgrade to the next level). I may be wrong about this. I haven't done much research, just commenting about what I have read about them here. This is a good buisness model, and explains why they are able to keep costs low, yet still keep the servers running smooth.
Posted by gwizz, 05-26-2005, 08:44 PM Good logic, but no. on resellerzoom.com/ on resellerzoom.com/reseller-hosting.html perhaps thats how it was in the past, but not anymore.
Posted by MasterGee79, 05-26-2005, 08:47 PM Wow.. ok, so I was pretty far off Sorry, and good luck.
Posted by gwizz, 05-26-2005, 08:50 PM Thanks for trying though. I appreciated your response.
Posted by radv, 05-26-2005, 09:28 PM gwizz, Its good that you did your homework. I wish you luck on choosing your host.
Posted by gwizz, 05-27-2005, 03:10 AM thanks radv, i think the last step (trying to narrow down the last few) is probably the toughest as they seem all to be very good. I've decided I'm going to use a host monitoring software to monitor all the servers from the different companies that I'd be put onto as a reseller (so 1 or 2 hosts per company) and then the one that has the lowest/least variation in ping and is up the most will get my business. I really don't know what else to do to narrow it down apart from asking other people .
Posted by Bofu2U, 05-27-2005, 03:14 AM Make sure you ask for permission first, some uptime monitors will be mad at you if you don't. Also to follow up on RSHosting, check this link and look at #1 http://www.hyperspin.com/ranking.php?type=1
Posted by gwizz, 05-27-2005, 03:22 AM LOL, ok, will do. Thanks for the link. They look pretty reliable. You have to remember though, none of the other companies that I am comparing RSHosting with are on that page and does that page measure the server my website will be put on necessarily, or their main site?
Posted by Bofu2U, 05-27-2005, 03:27 AM It all depends on the server that you chose. I'm actually writing the uptime portion of my 1 year review (which I'm taking a break from to answer this), but the server uptime for ALL of their servers is viewable via http://www.rshosting.org/uptime/ To help you with this, Vega and Okean are the UK based servers, while Thor and Aurora are the US based servers (I reside on Aurora) Hope this helps, I'm here if you have any more questions. Feel free to PM me / email me / reply to this thread with anything else. I will battle for RSH until the end!
Posted by gwizz, 05-27-2005, 03:33 AM Heheh, I'm sure you will 99.9-100% uptime sounds pretty good I added Thor and Vega to my monitoring software as a sample from each of their datacenters. I'll do something similar with the other hosts.
Posted by Bofu2U, 05-27-2005, 03:39 AM Make sure to test out the support of the companies as well, this should be a major factor in choosing your next host. I know one of the main things I looked for and noticed was that when I contacted RSH, they were in it to help me, not just to gain money. My sales contact was also the technician (not the only, but just saying to put it in perspective), so I knew the answers I would receive would be authentic and correct. I'm not saying having a sales team is bad, I'm just saying that from personal experience it reassured me hearing that the answers I was getting were from the same people that would give me support. At this rate I'll be typing out my full review for you heh. Normally I would post it, but it's not my 1 year for another 9 days.
Posted by gwizz, 05-27-2005, 03:41 AM Hehe Great. Thanks for your advice, I will definately consider it.
Posted by Yash-JH, 05-27-2005, 01:27 PM I just wanted to point our packages are quite different from what we are being compared too. They allow you to sell Windows & VPS hosting as well (not just Linux Hosting) There is no limit on user accounts, but yes we do charge $0.50/month per each additional user. Each HSphere license is priced at $4.50 so I believe that's a great deal there
Posted by gwizz, 05-27-2005, 06:06 PM Thanks for your response. More to think about Could you please PM me an IP address of one of your reseller servers, I intend to run a ping test approx every hour for a few days. Thanks Last edited by gwizz; 05-27-2005 at 06:12 PM.
Posted by Yash-JH, 05-27-2005, 11:24 PM I have PMed you an IP. But let me warn you, if one of our server goes through a scheduled reboot, and if you are monitoring at an interval of 1 hour, and it catches the server during the reboot, it would be registered as 1 hour of downtime. So you should really look towards a 1 min, or 5min (at the very least) monitoring interval for accurate results
Posted by gwizz, 05-28-2005, 12:16 AM OK, Fair enough, will do.
Posted by Yash-JH, 05-28-2005, 12:24 AM One last thing though. Hosts may have many many servers, measuring the uptime on one server may not tell you accurately what sort of overall uptime the host is delivering. The best way to truly know if your host can deliver on their uptime promise is not by monitoring them, but by going through their reviews, their forums, their profile, etc.
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