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Subdomains not working on a cPanel server
| Posted by The.Watcher, 10-18-2008, 10:40 AM |
| Subdomains not working on a cPanel server
1st I thought it could be a DNS issue but now I'm stumped. As the domain works fine. The subdomain has been configured via the users cpanel.
But can't be accessed at all.
Any 1 please care to shed some helpful thoughts?
Many thanks in advance.
|
| Posted by Harzem, 10-18-2008, 11:19 AM |
| Subdomains need time to propogate. How long have you been waiting for?
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Last edited by Harzem : 10-18-2008 at 11:29 AM.
|
| Posted by assistanz247, 10-18-2008, 11:33 AM |
| Check the configured sub domains pinging inside the server, if so then the sub domains need time to propagate.
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|
| Posted by The.Watcher, 10-18-2008, 02:39 PM |
| Quote:
Originally Posted by Harzem
Subdomains need time to propogate. How long have you been waiting for?
Been 7 days now.
|
| Posted by assistanz247, 10-18-2008, 03:24 PM |
| Both dig subdomain.domain.name
and
ping subdomain.domain.name
are fine.
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|
| Posted by The.Watcher, 10-18-2008, 04:04 PM |
| Quote:
Originally Posted by assistanz247
Both dig subdomain.domain.name
and
ping subdomain.domain.name
are fine.
Dig results..
Code:
; <<>> DiG 9.3.4-P1 <<>> subdomain.domane.name
;; global options: printcmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NXDOMAIN, id: 42289
;; flags: qr aa rd ra; QUERY: 1, ANSWER: 0, AUTHORITY: 1, ADDITIONAL: 0
;; QUESTION SECTION:
;subdomain.domane.name. IN A
;; AUTHORITY SECTION:
domane.name. 86400 IN SOA ns1.domane.name. email.host.com. 2008101800 86400 7200 3600000 86400
;; Query time: 30 msec
;; SERVER: 127.0.0.1#53(127.0.0.1)
;; WHEN: Sat Oct 18 20:57:35 2008
;; MSG SIZE rcvd: 113
Ping results...
Code:
ping: unknown host subdomain.domane.name
A little help please? It's not my resolv.conf is it?
|
| Posted by assistanz247, 10-18-2008, 04:20 PM |
| First test,
dig yahoo.com or whatever you like and if it resolves fine then your resolv.conf is fine. Check your zone files for the subdomain entries, you can find them under /var/named/domane.name
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|
| Posted by TailoredVPS, 10-18-2008, 04:21 PM |
| Try a full restart of the server, could be a bug in your cPanel Installation. Or send a ticket to cPanel and ask them to fix it.
|
| Posted by The.Watcher, 10-19-2008, 05:28 AM |
| Quote:
Originally Posted by assistanz247
First test,
dig yahoo.com or whatever you like and if it resolves fine then your resolv.conf is fine. Check your zone files for the subdomain entries, you can find them under /var/named/domane.name
This is the dig to yahoo.
Code:
; <<>> DiG 9.3.4-P1 <<>> yahoo.com
;; global options: printcmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 11363
;; flags: qr rd ra; QUERY: 1, ANSWER: 2, AUTHORITY: 7, ADDITIONAL: 2
;; QUESTION SECTION:
;yahoo.com. IN A
;; ANSWER SECTION:
yahoo.com. 21600 IN A 68.180.206.184
yahoo.com. 21600 IN A 206.190.60.37
;; AUTHORITY SECTION:
yahoo.com. 122768 IN NS ns2.yahoo.com.
yahoo.com. 122768 IN NS ns3.yahoo.com.
yahoo.com. 122768 IN NS ns4.yahoo.com.
yahoo.com. 122768 IN NS ns5.yahoo.com.
yahoo.com. 122768 IN NS ns6.yahoo.com.
yahoo.com. 122768 IN NS ns8.yahoo.com.
yahoo.com. 122768 IN NS ns1.yahoo.com.
;; ADDITIONAL SECTION:
ns6.yahoo.com. 122768 IN A 202.43.223.170
ns8.yahoo.com. 122768 IN A 202.165.104.22
;; Query time: 126 msec
;; SERVER: 127.0.0.1#53(127.0.0.1)
;; WHEN: Sun Oct 19 10:16:02 2008
;; MSG SIZE rcvd: 217
Have checked the domane.name.db but there's no entry for the subdomain Whilst I'm sure its deffinetly been added onto the users cpanel and I'll just double check the whm now to see the dns settings for that domain.
Quote:
Originally Posted by cReiF
Try a full restart of the server, could be a bug in your cPanel Installation. Or send a ticket to cPanel and ask them to fix it.
Been there and done that with the restarts. I'll seek cPanel help when I can't work out a solution myself coz I think it's just a simple misconfiguration. That's why I'm here.. To learn and offer my own wisdom when I can
Last edited by The.Watcher : 10-19-2008 at 05:36 AM.
|
| Posted by assistanz247, 10-19-2008, 08:44 AM |
| Cat /etc/cpupdate.conf
This command will let you know the version of cpanel you are using, I would suggest to use the stable version of cpanel. If you have any versions other than stable just change it to stable and run /scripts/upcp, this will fix the bugs.
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|
| Posted by amalji, 10-19-2008, 03:06 PM |
| Quote:
Originally Posted by vip2
Have checked the domane.name.db but there's no entry for the subdomain Whilst I'm sure its deffinetly been added onto the users cpanel and I'll just double check the whm now to see the
|
| Posted by moin1407, 12-20-2010, 06:29 PM |
| Have you checked the permissions on the subdomain subdirectory within the public_html directory? They ought to be 755 and your public_html ought to be 750.
|
| Posted by Johnny Cache, 12-21-2010, 12:47 AM |
| Remember, if you create a subdomain (sub.domain.com) it creates a folder called /sub (or the name of the subdomain in the user's public_html).
Try running But if you're missing the folder of the subdomain in public_html that the subdomain created, it could be a permissions thing.
|
| Posted by techs4gnu, 12-21-2010, 01:22 AM |
| It should be checked in step by step way.
1. Check whether the sub domain is resolving.
If No - Check the DNS configuration for the subdomain.
If yes - check the configuration for the subdomain.
May be some apache(web server) restart will fix the issue. :-)
|
| Posted by akasharya, 12-21-2010, 01:53 AM |
| Have you updated the cpanel/WHM? I have had the same issue after updating the whm. Could not find any fix for this problem but may be cpanel people can fix it for you.
|
| Posted by Harzem, 12-21-2010, 05:59 AM |
| Please don't bump 2 year old threads
|
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