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TrexHost - 4 month review
Posted by Mike Hobgood, 08-07-2007, 01:53 PM Hey there everyone, I'd just like to share my pleasant experience with TrexHost.com. As a webhost struggling to get established, I was in high demands of good support, costs, and features, and TrexHost.com met all of those needs. Originally I signed up and was planning on "Reselling" resellers, however, it was quite a hassle when it came to support issues and such, so 2 weeks ago, I decided to end that program, and just offer shared hosting for now. Upon ordering, I talked with James about my situation, he was quite helpful, and gave me a free reseller, because I ordered 6 others. My resellers were setup within minutes, next came the issue of transferring over the websites, all in all close to 100 sites. TrexHost gave requested the info, and 2 days later, all of my sites were transffered over into there appropriate resellers. All in all, I would have to say it is Trex Hosts excellent customer support + friendly staff that give this company its reputation. James, the owner, isn't only my host, he has grown to be a friend. The fact that Trex aims to gain a relationship with its customers is really great. Uptime has been perfect, and now that all the Kayako bugs are sorted out, support will surely be supreme, not that it ever wasn't. The TrexHost community(forums) have been growing rapidly recently, and the forums aren't strictly hosting related! Theres a lounge, intro section, you really get to know who your dealing with! I must say to James and the rest of the Trex Crew, Job well done! Uptime: 5/5 Support: 5/5 Features: 5/5 Staff: 5/5 Overall: 100/5 For confirmation, my domain is www.risinghost.net
Posted by ldcdc, 08-07-2007, 02:55 PM Looks like you're happy beyond words with your hosting choice. Glad to hear it!
Posted by Mike Hobgood, 08-07-2007, 03:37 PM I am indeed! TrexHost for life hehe
Posted by Tsohxert, 08-09-2007, 10:39 PM Thank you Mike for your kind words, it's great having customers like you who take time out of the day to stop in and say the joke of the day on our website, or drop in to say hello and see how we are doing. Our foundation has always been revolved around making sure our customers choose with confidence, and feel great at home, and in your case, you turn an average day into a great day at home on a daily basis. Thank you again, please as always, let us know if you ever have any questions, comments, or suggestions so we can assist you in anyway possible. On behalf of the T-rex team, we thank you for being a part of this organization. James
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