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InnoHosting . 1st Month Review.
| Posted by primeworldhosts, 10-23-2008, 08:53 PM |
| Hello.
Here is my 1'st month InnoHosting Review.
----------
Pre-Sales:
---------
Chat works fine.Rameen talks with me and answer all my questions and doubts , specially of free migration services from my old host reseller account.This conversation is what finally decided me to move.
-----------------
Order Processing:
-----------------
When I placed the order ,due an incorrect typing of my phone number, MaxMind verification call marks my order as fraud.Rameen help me in order to change the phone and get order done fastly.Then after 24H verification my account was activated.
----------
Migration:
----------
The migration of my main reseller account, WHMCS and cPanel accounts was done with no critical problems,normally usually problems with DNS propagation.
------------------------
Setup of Extra Features:
------------------------
I want to get the max of all their free services, so i sent tickets to different departments to activate them (free domains reseller account,free legal documents,setup of End User Sales and Billing Support ).
The response was fast and i've setup all of them , also with information I found in their forum.
----------------
Support Tickets:
----------------
All support tickets were answered in a rapid way many of thems personally by Rameen and Chris.
Tickets to other departments takes a little more time.
The only problem i have is that, as there are many deparments to sent tickets,i sent some tickets to wrong department,sometimes i think is difficult to decide to what deparment sent tickets.I'm learning on my errors wich one is the correct department.Maybe a guide like (if you have a problem of.... sent ticket to .... deparment) is required or maybe it just exist??
-------
Uptime:
-------
Uptime WebPage reports 99.9.. %.
As a new hosting guy, starting in this business, everything looks fine this first month with InnoHosting.
Regards.
Juan
|
| Posted by dreamcodedesign, 10-23-2008, 08:59 PM |
| Glad to hear InnoHosting is keeping you happy. Let us know how it works out in a few months. Always nice to hear a positive review.
All the best,
|
| Posted by JohnJ, 10-23-2008, 09:27 PM |
| Good to see another happy InnoHosting company. Keep us updated!
|
| Posted by hD-Scott, 10-23-2008, 09:47 PM |
| I think you'll be very happy with Inno. They have a great team there and Rameen and Chris are two of the best in the business!
|
| Posted by arelex, 10-24-2008, 09:40 AM |
| I'm glad to hear of another happy customer. Keep us up-to-date please.
By chance, do you or any current customers know what time the innohosting sales/billing department is available since they are in the UK?
|
| Posted by hD-Scott, 10-24-2008, 09:52 AM |
| Rameen is in the UK and Chris is in the US, but I'm not sure what their actual sales hours are. I've gotten responses from sales at all hours, though just slower than support tickets.
|
| Posted by iHubNet-Matt, 10-24-2008, 11:56 AM |
| Thanks for your one month Innohosting review. Happiness spreads around the board when happy customers appears here to share their satisfaction. congrats Inno and keep it up.
|
| Posted by JLHC, 10-24-2008, 12:06 PM |
| Great review about Innohosting. Be sure to update us on your experience in a few months time.
|
| Posted by dotRoot, 10-24-2008, 01:49 PM |
| Good reveiw, as with the departments, if I don't know where to send it, I just send it to General. It doesn't take long for it to either be answered or switched to the right department.
|
| Posted by peter_anderson, 10-24-2008, 04:28 PM |
| Glad you are happy
|
| Posted by kshnbd, 10-26-2008, 08:13 PM |
| i have liked their $6.95 Domain
|
| Posted by cesarel, 10-26-2008, 09:23 PM |
| Hello.
Here is my 1'st month InnoHosting Review.
----------
Pre-Sales:
---------
Chat works fine.Rameen talks with me and answer all my questions and doubts , specially of free migration services from my old host reseller account.This conversation is what finally decided me to move.
-----------------
Order Processing:
-----------------
When I placed the order ,due an incorrect typing of my phone number, MaxMind verification call marks my order as fraud.Rameen help me in order to change the phone and get order done fastly.Then after 24H verification my account was activated.
----------
Migration:
----------
The migration of my main reseller account, WHMCS and cPanel accounts was done with no critical problems,normally usually problems with DNS propagation.
------------------------
Setup of Extra Features:
------------------------
I want to get the max of all their free services, so i sent tickets to different departments to activate them (free domains reseller account,free legal documents,setup of End User Sales and Billing Support ).
The response was fast and i've setup all of them , also with information I found in their forum.
----------------
Support Tickets:
----------------
All support tickets were answered in a rapid way many of thems personally by Rameen and Chris.
Tickets to other departments takes a little more time.
The only problem i have is that, as there are many deparments to sent tickets,i sent some tickets to wrong department,sometimes i think is difficult to decide to what deparment sent tickets.I'm learning on my errors wich one is the correct department.Maybe a guide like (if you have a problem of.... sent ticket to .... deparment) is required or maybe it just exist??
-------
Uptime:
-------
Uptime WebPage reports 99.9.. %.
As a new hosting guy, starting in this business, everything looks fine this first month with InnoHosting.
Regards.
Juan
NICE TO HEAR THIS, whats your domain dude?
|
| Posted by reselhost, 10-27-2008, 02:14 AM |
| Thanks for the reviews. This will help new clients to make the right decisions for reseller hosting company.
|
| Posted by primeworldhosts, 10-28-2008, 12:49 PM |
| NICE TO HEAR THIS, whats your domain dude?
Hello.
Well , the domain i have with them is www.primeworldhosts.com (it's still under construction..)
Regards
JG.
|
| Posted by rv_irl, 10-28-2008, 10:12 PM |
| Juan,
Thank you for the review! It's great to hear you are happy with our services.. looking forward to your continued business
|
| Posted by bager, 10-29-2008, 09:33 AM |
| Happy for you. Great review. Thanks for posting.
|
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