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Error 500 - cPanel




Posted by ddrhost, 01-25-2014, 02:55 PM
My clients are having the 500 error when managing the database by cPanel. What can be the problem?

Posted by Julien@Hostabulous, 01-25-2014, 03:05 PM
500 internal errors are usually caused by wrong file ownership. Did you change to suphp?

Posted by ddrhost, 01-25-2014, 03:09 PM
Yes, suPHP.

Posted by Julien@Hostabulous, 01-25-2014, 03:27 PM
Check /var/log/suphp.log

Posted by kevincheri, 01-25-2014, 04:10 PM
make sure the public_html for all domains are 750 and owner ship user:nobody, and change all files/folders permission to 644/755 respectively under public_html of all domains.

Posted by kendrix, 01-26-2014, 03:48 PM
Php version change? What was the fix?

Posted by Apolo, 01-27-2014, 11:58 AM
Thread moved from Dedicated Server to Hosting Security and Technology forum.

Posted by mrgeekchris, 01-27-2014, 12:12 PM
If you're still having issues I recommend contacting cpanel it would be the fast way to resolve it and they will tell you what was wrong. Hopefully you get it solve let us know

Posted by Kailash12, 01-28-2014, 03:07 AM
I believe he is receiving an error within cPanel rather than on website so it should not be suPHP issue. May be he is reaching to allocated RAM resources.

Posted by Lilly88, 01-28-2014, 03:16 AM
Hello, Please check your disk usage especially of /tmp and inode usage too.

Posted by ddrhost, 01-28-2014, 01:02 PM
Error: Internal Server Error: "POST /cpsess1395035943/frontend/x3/sql/addb.html HTTP/1.1" 500 No response from subprocess ( (cpanel)): subprocess was killed with signal 11

Posted by simon_enzu, 01-28-2014, 04:39 PM
This should be due to memory shortage, check this option in tweak settings and restart cpanel services. "The maximum memory a cPanel process can use before it is killed off (in megabytes). Values less than 128 megabytes can not be specified. A value of “0″ will disable the memory limits"

Posted by Kailash12, 01-29-2014, 03:13 AM
Looks like you are running out of memory. Please check your cPanel error logs and what is the total available RAM for your server?

Posted by xperter, 01-29-2014, 03:59 AM
fast check your error log. If you need to increase memory limit u can increase from your whm. http://www.tutorialworld.net/increas...ory-limit-whm/



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