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Bad Settings or Bad Code? Problems on e2
| Posted by OscarS, 02-17-2011, 01:57 PM |
| Hi everybody,
Well after see the offer from "eleven2" I sign up with em for a reseller package.
So I upload my template via FTP, to the public_html dir and the files are fine, the problem is the jQuery is not working on the public main dir, but when I upload the same files, with the same code and everything to a subfolder this work like magic.
Well if you don't know what the hell i'm saying please look at:
http://www.sugoihost.com/ - jquery dont work
http://www.sugoihost.com/test - jquery working
www.pcayudas.com/host - another web server and works
So im asking if you guys can tell me if the website (main public dir) is loading fine with jquery for you, if dont (you see the examples isnt my fault then) is the server settings?
***I don't know if this thread is ok in this forum but im asking for setting in a reseller account***
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| Posted by Tin, 02-17-2011, 02:15 PM |
| Have you tried contacting their support?
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| Posted by OscarS, 02-17-2011, 02:18 PM |
| Yes sir, they just tell me something about PHP config, but Im not using PHP... (just 2 files, the login script on the top and the mailform)
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| Posted by Eleven2 Hosting, 02-17-2011, 04:55 PM |
| Oscar,
Send me your ticket number to rodney at eleven2.com and I will look at this and have one of our admins update you!
Thanks,
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| Posted by no69_2007, 02-17-2011, 05:05 PM |
| I can see that your site is totally screwed up for now.
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| Posted by PremiumHost, 02-17-2011, 10:14 PM |
| Must be bad configuration in your code.
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| Posted by OscarS, 02-17-2011, 10:21 PM |
| Sir, but if is a bad configuration of my code, why is working in the test folder and not in the main dir?, everything is the same thing. (files, code, everything)
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| Posted by Kevin K, 02-17-2011, 10:23 PM |
| Do you have a .htaccess file in the root of your site? If you do try renaming it to something like .htaccess1 and see if that makes a difference. Do the same if you have a php.ini and see if there is any change.
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| Posted by OscarS, 02-17-2011, 10:29 PM |
| I did, nothing happend.
but im not using PHP or something to work with htaccess, is just HTML and JavaScript (Jquery) the problem is the server dont recognize my jquery or javascript in the main dir (public_html) but he did in a subdir (public_html/---)
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| Posted by Kevin K, 02-17-2011, 10:33 PM |
| I understand that, but sometimes .htaccess files can have weird effects on files depending on what is in the file. It never hurts to rule that out.
All I can suggest is to keep working with your provider to track down the issue, while making sure you uploaded all files correctly and that they have the correct permissions.
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| Posted by OscarS, 02-17-2011, 10:38 PM |
| Thanks, I know that im a little frustrated with this problem so the support of e2 is working on it right now, hope will be fixed soon :/
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| Posted by OscarS, 02-18-2011, 12:24 AM |
| Now is fixed, thanks to e2 support & rodney for all (I fix it by myself) they give me the idea.
the problem was some corrupt files (.js), the support was rly nice helping me.
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| Posted by Eleven2 Hosting, 02-18-2011, 12:27 AM |
| Glad to hear all is sorted out. Please contact us if you ever have any issues, we would love to assist you!
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| Posted by TBradley, 02-18-2011, 03:49 AM |
| Excellent, glad to hear everything got worked out!
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